Pathways | Newcomer Settlement Services

Newcomer Settlement Services

Education, Employment, and Immigrant and Refugee Services

Provided by Burnaby Neighbourhood House (BNH)

Supports newcomers, immigrants, and refugees in Canada with settlement and integration by providing information, guidance, and access to essential services in their new community.

The Burnaby Neighbourhood House (BNH) offers the following program and services:

Settlement Services: Support with access to eligible benefits and adjusting to life in Canada

Help with applying to all Canadian Federal and Provincial benefits (PR, SIN, MSP, IFH, CTB, GST/PST, LINC, Citizenship, Passport/Visa, Income Assistance, PWD, EI, B.C. Housing, banking, etc.)
Basic language translation/interpretation services
1st language orientations to BC, and relevant information sessions and group workshops
Food aid through referrals to community programs to help with the cost of living
Apply for government and social support, language programs and referrals to other support centers in the Lower Mainland

Professional Support:

Case management, and developing personal settlement plans for initial needs in Canada
One on one or family counselling for emotional and social issues
Accompaniment trip in the community for settlement tasks
Home-visits to support home life
Transitional life skills facilitation
Referrals to specialized programs in the Lower Mainland

Long-Term Community Engagement and Social-Economic Integration:

Volunteering and community involvement opportunities
Employment services such as pre-employment readiness career planning, employment connections, resume writing, and connections with vocation training opportunities
Youth Employment through three levels of leadership training, and building practical experience to enhance job-readiness skills
Promoting and sharing your cultural values and experiences in contributing to an inclusive and multi-cultural Canada

Referrals to In-House Programs and Resources for all age groups: Children, pre-teen, youth, seniors, family programs, volunteer opportunities, access to food security programs, access to community grants, community development initiatives, seniors outreach/therapeutic activations programs, youth leadership, children pre-school/afterschool/day camps, school-age childcare, family drop-in programs, community kitchens, income-tax clinic, legal clinic, ESL conversation, adults literacy programs, and opportunities for community connections, inclusion and cultural celebrations.

All community members participating in community programs must have an annual membership. The fee $5 for individuals and $10 for families. Subsidies are available for those who qualify. For a list of upcoming events, workshops, conversation groups and drop in programs please refer to the events calendar.

Public email: settlementprogram@burnabynh.ca

Website: https://burnabynh.ca/newcomers-services

604-431-0400 (Burnaby South)

#100, 4460 Beresford Street, Burnaby, British Columbia, V5H 0B8

604-294-5444 (Burnaby North)

4908 Hastings Street, Burnaby, British Columbia, V5B 1P6

Service is available in Arabic, Farsi, Mandarin, Persian, Spanish, and Tagalog.

Cost: Fees may apply